Outlook instability causes unavailability for users worldwide

An instability affected Outlook services as of today (10/11/2020) around 4 pm and caused an outage for users around the world.

This issue affected the sending and receiving of emails using any Exchange Online connection methods. In some cases access to webmail has also been affected by bringing users the error message “… Something went wrong” when trying to login.

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As a result of this problem, users could be impacted by other Microsoft platform services such as:

  • Unavailability to perform searches using Sharepoint Online
  • Calendar Teams Search and Unavailability in Microsoft Teams

Microsoft identified the problem and tweeted your profile Microsoft 365 Status, see below:

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Felipe Santos
Felipe Santos is a Cloud and Security Architect, with experience in Windows Server, Cluster, Storages, Backups Veeam and Office 365 environments.
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