How to fix the error Active directory response: 00000005: SecErr: DSID-03152612, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0

In this article you will learn how to fix the error Active directory response: 00000005: SecErr: DSID-03152612, problem 4003 (INSUFF_ACCESS_RIGHTS), date 0 when trying to delete a mailbox in the Exchange admin center (EAC),

This error message may indicate that there is an authorization problem and the active mailbox / directory account cannot be deleted. First of all, you should check what permissions have been given to the user.

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If you have validated the permissions and the tip in this article on how to correct the error Active directory response 00000005 SecErr DSID-03152612 problem 4003 INSUFF ACCESS RIGHTS data 0 was still not enough, do a second validation according to the tip below:

When this error occurs there is usually a problem with permission inheritance. In order to view and edit them, we need to display the Advanced Features on Active Directory Users and Computers:

Bonus: How do Exchange accounts work?

How do Exchange accounts work?

When you use an Exchange account, your e-mail messages are delivered and saved to your mailbox on the Exchange server. Your contacts and calendar are also saved here.

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When your company or school sets up the Exchange server, it chooses which method your Exchange account uses to access email on the server. This will determine how the email works. See the possibilities - ask your company or school about setting up your Exchange account:

  • Exchange ActiveSync; MAPI / HTTP are methods for accessing your Exchange email, usually from a laptop, phone, or tablet. When accessing or reading your emails, you are not actually downloading or storing emails on your mobile device, you are reading them from the Exchange Server. It allows access to emails even when you are not connected to the Internet.
  • IMAP, like Exchange ActiveSync, is a method to access your email from anywhere, on any device. When reading an email message using IMAP, you are not actually downloading or storing this message on your computer, you are reading it from the Exchange Server. With IMAP, emails in the Inbox, Deleted Items and Items folders Sent are synchronized between your device and the server. IMAP allows limited calendar storage, but does not support collaboration on calendars with other users.
  • The e-mail POP is downloaded from Exchange Server to your computer. After the email is downloaded to the computer, it is deleted from the server. To access the email after downloading it, you need to use the same computer. If you access your email from another computer or device, it will appear that some of your previously downloaded messages have been deleted.


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Felipe Santos
Felipe Santos is a Cloud and Security Architect, with experience in Windows Server, Cluster, Storages, Backups Veeam and Office 365 environments.



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