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Felipe Santos
Felipe Santos is a Cloud and Security Architect, with experience in Windows Server, Cluster, Storages, Backups Veeam and Office 365 environments.
The benefits of using WhatsApp for customer service and support
Customer service: what to do when they are dissatisfied
The best way to get the user to open a support ticket
Why is IT infrastructure management important for companies?
Choosing a ticketing system can be a challenge. But do not need be like that.
7 Reasons You Need a Service Level Agreement (SLA)
How to Convert Legacy BIOS to UEFI in Windows 10 and 11
The Anatomy of an Effective Help Desk!
How to fix group policy (GPO) not applying to clients
How to use DISM to verify and repair Windows image
How to fix copy and paste issue in Windows 10
What to do if Windows won't start
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